Onboarding: [Name], [Role]
Replace everything in [brackets]. Each step starts with who owns it: the new hire, their manager, an admin or their buddy. Delete steps that do not apply rather than leaving them unticked.
01At a glance
The facts everyone involved needs. Agree the buddy before day one; it should not be the manager.
- New hire: [Name]
- Role: [Title, Employee / Contractor / Part-time]
- Start date: [Date]
- Manager: [Name]
- Buddy: [Name: a peer they can ask anything]
- Location: [Office address, or remote and time zone]
- Checklist owner: [The person who makes sure every step happens]
02Before day one
From the signed offer to the evening before they start. Paperwork and access are done here so day one is about people and work.
- Admin: Send the contract or offer for signature and file the signed copy
- New hire: Send personal details, an emergency contact, bank details and ID
- Admin: Create their email and the accounts on the access list below
- Admin: Order or set up their laptop and anything else they need
- Manager: Send a welcome note with the start time, where to be and who they will meet
- Manager: Write the 30/60/90-day plan below and share it on day one
- Manager: Put day-one and week-one meetings in their calendar
- Buddy: Introduce yourself and offer a short call before they start
- Manager: Tell the team who is joining, when and what they will work on
03Day one
Keep it light on reading and heavy on people. They should leave knowing who to ask and what they will do this week.
- Manager: Welcome them in person or on video at the start of the day
- New hire: Sign in to every account and confirm each one works
- Manager: Walk through the 30/60/90-day plan and agree it
- Buddy: Lunch or a coffee, and a tour of the office or the chat channels
- Manager: Introduce them to the people they will work with most
- Manager: Give them a first small task they can finish this week
- Manager: End-of-day check: what was confusing, what is missing
04Week one
One finished piece of real work is worth more than a week of reading.
- New hire: Read the handbook and the policies that apply to them
- New hire: Set up the tools and environment they need for their work
- New hire: Meet each person on the introduction list, one to one
- New hire: Finish and ship the first small task
- Manager: Hold the first one-to-one and agree how often they will happen
- Buddy: Check in at least twice: what is unclear, what is slow
- Admin: Confirm payroll, benefits and any equipment are set up
05The first 30, 60 and 90 days
Outcomes, not activities. Write what will exist or be better at each point, and agree it with the new hire on day one.
- Day 30: [Learns the product, the customers and how the team works; ships first piece of work]
- Day 60: [Owns a defined area and delivers in it with less help]
- Day 90: [Works independently; the review confirms the role is right]
| Point | Focus | What done looks like | Review with |
|---|---|---|---|
| Day 30 | Learn | [Specific outcome] | [Manager] |
| Day 60 | Contribute | [Specific outcome] | [Manager] |
| Day 90 | Own | [Specific outcome, and the end of any probation] | [Manager and founder] |
06Accounts and access
Every account they get, who granted it and when. The same list is what you revoke when they leave.
| Tool | Access level | Granted by | Date |
|---|---|---|---|
| [Email and calendar] | [Member] | [Admin] | [Date] |
| [Chat] | [Member] | [Admin] | [Date] |
| [Code, design or CRM tool] | [Role] | [Admin] | [Date] |
07Remote variant
Add these for someone who works remotely. Nothing happens by accident when there is no office, so schedule it.
- Admin: Ship the laptop and equipment to arrive at least two days before the start date
- Manager: Agree the hours of overlap with the team in their time zone
- Manager: Send a written plan for week one, since they cannot ask across the desk
- Buddy: Book a short daily video call for the first week
- Manager: Schedule the introductions as calls instead of leaving them to chance
- New hire: Post a short introduction in the team channel
- Admin: Check they can sign in securely from home: password manager, two-factor, VPN if used
08Before you call onboarding done
Check each line at day 90.
- Every step above is ticked or deleted as not applicable
- The 90-day review happened and its outcome is written down
- Their access list is complete and up to date
- You asked them what to change in this checklist for the next hire